Cog Wild & CJC single day guided rides, skills instruction, shuttles and teams:

  • A non-refundable 25% deposit will be taken at the time of booking.
  • Remaining balance will be collected 48 hours before the start of your activity. 
  • Cancellations within 48 hours of your activity and no shows are not eligible for a credit or refund.

Custom or private guided rides, shuttles and CJC team travel:

  • A non-refundable 25% deposit will be taken at the time of booking.
  • A final guest count must be received 7 days prior to your event. 
  • Remaining balance will be collected 7 days prior to your event. 
  • Cancellations received less than 7 days before the start of your activity no shows are not eligible for a credit or refund.

 Multi-Day Mountain Bike Adventures:

  • A non-refundable 25% deposit will be taken at the time of booking.
  • A final guest count must be received 14 days prior to the event. 
  • Remaining balance will be collected 14 days prior to your event. 
  • Cancellations received less than 14 days before the start of your activity no shows are not eligible for a credit or refund.

Weather and environmental conditions:

Mountain biking happens outside: Guided rides, skills clinics and shuttles operate in all but the most extreme or unsafe environmental conditions. Cog Wild reserves the right to cancel due to circumstances beyond our control (global pandemic, forest fire and subsequent smoke, thunderstorms, heavy rain or snow, etc), there will be no refunds. Cog Wild will work with you to reschedule your event or give you a raincheck gift card for your reservation.